Dial 1-800-xfinity (1-800-934-6489).

How do I contact Comcast’s field staff?

How to meet real people on Comcast/Xfinity. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278.

Is Xfinity customer service 24?

Chat with Xfinity

get 24/7 help any question.

What is the Xfinity Mobile customer service number?

Chat live with an Xfinity mobile expert from your computer.Text an Xfinity Mobile Expert (888) 936-4968. Please contact an Xfinity Mobility Specialist at (888) 936-4968. Tweet us at @xfinitymobile.

What phone number is 800 934 6489?

Welcome to the Comcast Carrier Services website

If you are a Comcast customer and want to report a problem, or you have questions about our new or existing services, please call Comcast: 1-800-Xfinity (800-934-6489).

Xfinity Phone Number | Xfinity Customer Service Number

35 related questions found

What is the phone number for 800 266 2278?

You have the right to terminate your authorization online at any time by logging into your account at CUSTOMER.Xfinity.COM and terminating automatic payments or calling your local Comcast Office call 1-800-266-2278 and terminate your authorization with the Comcast Customer Account Executive.

How can I contact a representative directly?

Via the keyboard: Press « O » in the menu.

This is usually the default setting that connects you to a service representative. If it doesn’t work in the main menu, try it in the second and third menus. On most systems, you don’t need to hear every menu’s options to press numbers.

How do I report a problem with Comcast?

How to report a problem online

1. Visit xfinity.com/xfinityassistant. (You can also find the Xfinity Assistant by clicking the « Chat with Xfinity » button in « My Account ».)
2. Enter a message and let us know what your problem is. …
3. Choose the option that best describes your situation.
4. Click Continue.

Is Comcast the same as Xfinity?

Comcast, the nation’s largest cable provider, is changing its name. According to the company’s blog, Xfinity will now replace Comcast as the company’s new product Trying to show customers that it’s not an « established company » but an innovator.

Is Xfinity Mobile easy to use?

customer service: Xfinity Mobile provides the best customer service And the best-in-class app for full-service MVNOs. Overall: For those already in the Xfinity world, this is a solid, cheap plan, although you’ll have to deal with data throttling, slow speeds, and poor video streaming quality (unless you have a 5G device).

How do I talk to someone at Comcast?

Where can I access Xfinity Assistant?

1. On the Support and Contact Us page on xfinity.com, click Chat with Xfinity.
2. Apps: In the My Account app or the Xfinity app, click the chat bubble icon in the upper right corner.
3. In the More tab of the Xfinity Home app, click Chat with an agent.

Why is Xfinity’s customer service so bad?

Most of them, except a few, hate their service. So, why is Comcast bad?Comcast sucks because its terrible customer servicepredatory pricing, monopolistic business practices, aggressive customer retention policies, unethical political recruiting and a profit-driven corporate culture.

How can I get Comcast to lower my bill?

Here are five easy ways to lower your Xfinity bill:

1. Choose a TV package with fewer channels.
2. Reduce your internet speed.
3. Don’t exceed your data limit again.
4. Get rid of rental equipment.
5. Negotiate your monthly fee.

How can I contact Comcast by phone?

Dial 1-800-xfinity (1-800-934-6489).

How do I call the Comcast store directly?

The best way to contact Xfinity Customer Service is to call (800) 934-6489 Or chat live with an Xfinity representative.

Are Comcast and Verizon the same thing?

Verizon and Xfinity are not the same company. They are two separate entities – the former is a fiber optic internet and wireless provider, and the latter is a cable and internet provider.

Why is it called Xfinity?

In 2010, Comcast merged with NBC as it primarily Internet and TV services availablethe executives thought it would be better to launch a new brand to avoid the confusion of offering multiple services under the same name, so Xfinity was formed.

Why is Xfinity Wifi so bad?

Xfinity is a wired internet network, which means it Slows down when too many users are online at the same time. This is because the network cannot support the amount of data people are using at the same time, so things get backed up like a traffic jam.

Why isn’t my Comcast working?

unplug your device, wait a minute, and then plug it back in again. This method, called a reboot or reboot, can resolve many connection problems. Make sure your account is up-to-date by going to the « Billing » tab in « My Account » (you may be asked to log in with your Xfinity ID and password first).

What is the cheapest package at Comcast?

What is the cheapest Xfinity internet plan?

• Performance Starter Plus: $29.99 per month* with 50 Mbps download and 1.2 TB data cap.
• Performance options: $35.00 per month* with 100 Mbps download and 1.2 TB data cap.
• Performance Pro Plus: $49.99 per month* with 200 Mbps download and 1.2 TB data cap.

How can I go to customer service directly?

Read on for 15 tips that will help you get in touch with a customer service representative right away.

• Use Facebook. Shutterstock exists. …
• Or send your questions to Twitter. Shutterstock exists. …
• CC to the CEO. …
• The famous boss. …
• Search for GetHuman before calling it. …
• Use an app like FastCustomer. …
• Or opt-in to the company’s callback service. …
• Ask your boss.

How do I speak to customer service over the phone?

6 Ways to Keep Your Customers Happy Over the Phone

1. Guide them where they need to go for the first time. …
2. Reduce waiting time. …
3. Small talk. …
4. Use positive language. …
5. Be an active listener. …
6. Provide additional follow-up if needed.

Which numbers should you not answer?

one ring scam

• 268 Area Code – Antigua and Barbuda.
• 284 Area Code – British Virgin Islands.
• 473 Area Code – Grenada, Carriacou and Petite Martinique.
• 664 Area Code – Montserrat.
• 649 Area Code – Turks and Caicos Islands.
• 767 Area Code – Commonwealth of Dominica.
• 809, 829, 849 Area Codes – Dominican Republic.